What did happened with my amount deducted under section 194J and submitted to some other head?

I am working on Contract in a Govt Organisation. Last years our Pay & Account office advised our 10% deduction in salary under section 194 J of income tax act. That is refundable if our total income is not taxable. After filling return when we put enquiry regarding refund, we came to know that that amount is not deposited in our account, because the deptt put it wrong head that is proffessional tax. What here is no proffessional tax in delhi. In all process what is the mistake of employee. On request they also refused to issue form 16A and issued a certificate for proffessional tax without mentioning indivisuals PAN. So what is procedure to get the money back. To whom should I contact for this.